If you have another laptop you can try and see if it will work in the other machine. You appear to be computer literate, so I will start with you. All forum topics Previous Topic. To begin the process, start the Registry Editor. The problem is that the bd-rom is not reading blu ray disks. Information and links in this thread may no longer be available or relevant.
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I don't know if its firmware is out of date there is no firmware update or if the new updated Blu-ray players have become incompatible.
Clean the laser lens. DVD's work just fine. If the face plate gets in the way, it can simply be removed and drver with out it.
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How to Run Disk Check in Windows 7 http: Leaving the old Vista recovery partition on the drive or creating a new partition with in Vista to install W7 on will also cause problems. Forums - a gc-5500s of real expert help http: Also the laptop has the latest bios.
The problem is not solved. Can anyone help.
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I put a cd cleaner to clean the lens, but that didnt help. Be sure to ask for specific keys involved as well as the settings. There also may be a problem with the Sony drive simply not working with in W7, but we'll not go there for now. Bicycle - Mark Twain said it right. To drvier the process, start the Registry Editor. Message 3 of 6.
References to Vista also apply to Windows 7. There is also a Power DVD folder s that needs to be deleted as well. You have to uninstall QuickPlay and all Power DVD products don't use QuickPlay anymore, it's outdated and it will not be updated as it's been long discontinued. The software i am using for drjver 7 is the hp mediasmart dvd. When the laptop had windows vista hp said that the drive is working only with hp quickplay software.
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Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is compatible with windows 7 http: If it does save it to the desk top and install it from there, not from a temporary folder.
Message 5 of 6. Are you running the trial of DVD or have you paid for it? Thanks for marking this as the answer. See if the title of the movie shows up in Windows. Manually try this fix if the Fixit did not drivrr http: When i double click my drive icon in my computer it pops up a window asking me to insert a disc.
Note on archived topics. The other thing that worries me bc5-500s your Sony drive, I have had many people here that I can't get the Sony drive to read Blu-ray's. Also check the Compatibility Center for major devices http: Message 4 of 6. Searched in forums I found these solutions:
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